Questions & Answers

Frequently Asked Questions

Answers to common questions about pricing, scheduling, delivery, payment, turnaround times, and real estate photography services.

Before You Book

Everything you need to know before scheduling your session.

Have another question? Contact us and we will help you get the right photography service scheduled.

How much do you charge?

Pricing starts at $109.00 and is determined by the sale price of the house. Use the scheduling page to view current pricing and availability.

How do I get my photos?

We try to accommodate your preferred delivery method. Most clients prefer Dropbox because it is fast, easy, and convenient. Zip files are also available if needed.

How do I find out availability?

Use our scheduling page to check availability. You can also call or text (314) 280-9950. If no one answers, leave a message and we will get back to you as soon as possible.

What is the average wait time to get on the schedule?

Many times we have next-day availability, but the business is seasonal and wait times can be longer during busy periods. Our goal is usually a day or two.

When will I get my pictures?

We offer a 24-hour guarantee on still photos. If you do not see an email by the next morning, please call, text, or email us in case the delivery message was caught by a spam filter.

When is payment due?

Payment is due at the time of service. If an electronic invoice is sent, we allow a reasonable amount of time for payment.

How do I pay?

You will be billed by email. Most clients prefer to pay online by credit card through our secure QuickBooks payment option, but payment at the time of service is also available.

What type of credit cards do you accept?

All major credit and debit cards are accepted, including American Express.

How many pictures do I get?

We do not count photos. Every home has a story, and we take the number of photos needed to tell that story. Larger homes often receive 50 to 75 finished photos.

What if the weather is bad?

If the weather is not in your best interest for photos, we can reschedule. As long as the booking is changed before we leave for the shoot, there is no charge.

Do you do twilight photography?

Yes. Twilight photography is available at a flat rate of $150.00. We usually arrive early so everything is ready for the best light as the sun sets.

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